Impact on Productivity Quality Management,a perspective from the IATF-16949 standard

Authors

DOI:

https://doi.org/10.24275/uam/xoc/dcsh/rayo/2023v26n50/Baltazar

Keywords:

Productivity, management, quality, process, productivity index

Abstract

The objective of this research is to analyze the implications on the level of productivity in a prototype company of the automotive electrical sector on the occasion of the adoption of the IATF-16949 standard. The company studied is one of the three companies that make up section 335920 of the Classification System for North America (INEGI, SCIAN, 2018) corresponding to the manufacture of electrical conduction cables for the automotive industry. The methodological strategy is quantitative, correlational in scope and experimental design; it was developed from a comparative analysis through an analysis of variance (ANOVA) with a significance level of 95% (α=0.05) for the indicators level of waste (ND), operational availability (DO), compliance with specifications (CE) and on-time deliveries (ET), all measured from the organizational productivity base. The analysis criteria correspond to indicators measured in the plant, through the Quality Function Deployment (QFD), their impact was grouped and weighted in a global productivity index (GPI). Among the main findings, it was corroborated that a quality management system linked to control tools under the automotive standard IATF-16949 contributes on productivity organizational improvement and to the increase of the General Productivity Index (GPI), a condition that favors the detection, prevention and treatment of critical control points in all phases of the process.The objective of this research is to analyze the implications on the level of productivity in a prototype company of the
automotive electrical sector classified in section 335920 of the Classification System for North America (INEGI, 2018),
due to the adoption of the IATF-16949 standard. The methodological strategy is quantitative, with a correlational scope
and experimental design; it was developed from a comparative study using an analysis of variance with a significance level
of 95% (α=0.05) for the indicators level of waste, operational availability, compliance with specifications and on-time
deliveries. Among the main findings, it was corroborated that a quality management system linked to control tools under
the automotive standard IATF-16949, improves organizational productivity and increases the General Productivity Index,
a condition that favors the detection, prevention and treatment of critical control points in all phases of the process.management, IATF-16949.

Downloads

Download data is not yet available.

References

Asato, M., Ríos, A., y Veloz, J. (2022). Desempeño del sistema de gestión de calidad de una organización automotriz medido por un nuevo modelo integral con base en la norma IATF-16949:2016. Revista Internacional de Investigación e Innovación Tecnológica, 10(55), 24-50. https://bit.ly/3ZXiPGu

Asociación Española de Normalización y Certificación (AENOR). (2008). Sistemas de gestión de la calidad. Requisitos. UNE-EN ISO 9001. http://integra.cimav.edu.mx/intranet/data/files/calidad/documentos/EN%20ISO%209001%202008.pdf

Asociación Mexicana de la Industria Automotriz (AMIA). (2021). Industria Automotriz en México. https://www.amia.com.mx/

Bakkali A. (2015). La gestión de la calidad y la responsabilidad social corporativa del sector de la automoción en la región de Tánger-Tetuán (Marruecos). Revista de Dirección y Administración de Empresas, (22), 131-161. https://addi.ehu.es/handle/10810/16767

Cámara Nacional de Manufacturas Eléctricas (CANAME). (s. f.). Estadísticas del Sector 2018. Consultado el 23 de octubre de 2018. https://drive.google.com/file/d/0B9L1D_PhuToRNDB4d3duZnRkajQ/view

Casadesús, M. y Karapetrovic, S. (2005). Has ISO 9000 lost some of its lustre? A longitudinal impact study. International Journal of Operations and Production Management, 25(6), 580-596. https://doi.org/10.1108/01443570510599737

Casadesús, M., Giménez, G., y Heras, I. (2001). Benefits of ISO 9000 implementation in spanish industry. European Business Review, 13(6), 327-335. https://doi.org/10.1108/EUM0000000006195

Creswell, J. (1994). Research design. Qualitative and quantitative approaches. SAGE Publications.

Esser, K., Hillebrand, W., y Messner, D. (1996). Competitividad sistémica: nuevo desafío para las empresas y la política. Revista de la CEPAL, (59), 39-52. https://doi.org/10.18356/183846f0-es

Guariente, P., Antoniolli, I., Pinto Ferreira, L., Pereira, T., y Silva, F. J. G. (2017). Implementing autonomous maintenance in an automotive components manufacturer. Procedia Manufacturing, (13), 1128-1134. https://doi.org/10.1016/j.promfg.2017.09.174

IMCO. (2021). Índice de competitividad urbana 2012. https://imco.org.mx/resultados-del-indice-de-competitividad-estatal-ice-2021/

Instituto Nacional de Estadística, Geografía e Informática (INEGI). (2018). Sistema de Clasificación Industrial de América del Norte (SCIAN). https://www.inegi.org.mx/app/scian/

Instituto Nacional de Estadística, Geografía e Informática (INEGI). (2019). Censos económicos 2019. https://www.inegi.org.mx/programas/ce/2019/

Instituto Nacional de Estadística, Geografía e Informática (INEGI). (2021). Censos económicos 2021. https://inegi.org.mx/app/publicaciones/default.html?p=12

Impacto de la Gestión de calidad en la productividad, una perspectiva desde la norma IATF-16949

International Automotive Task Force (IATF). (2016). Norma del sistema de gestión de la calidad automotríz. International IATF-16949-2016 (1ª ed.). AIAG.

ISO&CO Consultores. (2017). Ranking Mundial en Certificados ISO. http://isoandco.es/ranking-mundial-en-certificados-iso/

ISO. (s. f.). ISO Tools. Sistemas Integrados. Consultado el 06 de 2018. https://www.isotools.org/normas/sistemas-integrados/

Medeiros, V., Gonçalves, L., y Camargos, E. (2020). La competitividad y sus factores determinantes: un análisis sistémico para países en desarrollo. Revista de la CEPAL, 2019(129), 7-27. https://doi.org/10.18356/9c2a7060-es

Moreira, A., Silva, F. J. G., Correia, A. I., Pereira, T., Ferreira, L. P., y De Almeida, F. (2018). Cost reduction and quality improvements in the printing industry. Procedia Manufacturing, 17, 623-630. https://doi.org/10.1016/j.promfg.2018.10.107

Organización Internacional del Trabajo (OIT). (2016). El recurso humano y la productividad. OIT.

Organización para la Cooperación y el Desarrollo Económicos (OCDE). (2015). OECD Compendium of Productivity Indicators 2015. OECD Publishing. https://doi.org/10.1787/pdtvy-2015-en

Organización para la Cooperación y el Desarrollo Económicos (OCDE). (2014). Nota País, Panorama de la Educación, México. http://www.oecd.org/education/Mexico-EAG2014-CountryNote-spanish.pdf

Saavedra, M. L., Milla, S., y Sánchez, B. (2013). Determinación de la competitividad de la PYME en el nivel micro: El caso del Distrito Federal, México. FAEDPYME INTERNATIONAL REVIEW, 2(4), 18-32. https://doi.org/10.15558/fir.v2i4.38

Sampaio, P., Saraiva, P., y Guimarães, A. (2009). ISO 9001 certification research: questions, answers and approaches. International Journal of Quality & Reliability Management, 26(1), 38-58. https://doi.org/10.1108/02656710910924161

Tarí, J. J., Molina-Azorín, J. F., y Heras, I. (2012). Benefits of the ISO 9001 and ISO 14001 standards: A literature review. Journal of Industrial Engineering and Management, 5(2), 297-322. https://doi.org/10.3926/jiem.488

Vázquez, R. I., Flores, M., y Núñez, J. M. (2019). Transición de la norma TS-16949:2009 a IATF-16949:2016 en las empresas automotrices del Parque Industrial del Valle de Aguascalientes. Revista de Ingeniería Industrial, 3(7), 1-10. https://doi.org/10.35429/jie.2019.7.3.1.10

Published

2023-03-31

How to Cite

Baltazar Baltazar-Jiménez, L., Cárdenas Parrales, M., & Gutiérrez González, M. A. (2023). Impact on Productivity Quality Management,a perspective from the IATF-16949 standard. Administración Y Organizaciones, 26(50). https://doi.org/10.24275/uam/xoc/dcsh/rayo/2023v26n50/Baltazar
Received 2022-04-30
Accepted 2022-10-20
Published 2023-03-31