E-leadership skills for small and medium-sized enterprises in southern Sonora
DOI:
https://doi.org/10.24275/GKRA5000Keywords:
Leadership, digital skills, ICT management, firm organizationAbstract
A large body of research argues that the Covid-19 pandemic posed new challenges for leaders of small and medium-sized enterprises, due to health measures that forced people to work from home, communicate virtually and form virtual teams. The research seeks to understand digital leadership skills as virtual communication. Regarding the methodology, a total of 59 questionnaires were applied in the city of Obregon, Sonora. The research is quantitative with descriptive scope, statistical analysis was used and SPSS software version 23 was used. The main results show that awareness, willingness and the use of ICT in leadership stand out above the rest of the skills. Among the conclusions, it is established that digital leadership not only involves the use of ICT, but also has to do with aspects related to people.
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